“Our mom spent the last 3 ½ years of her life in memory care at Fairmont. From the first day we walked in and were greeted by Theresia, the director, we knew this was the right choice. Fairmont felt warm and homey. The caregivers are not only highly trained in dementia care, but they also showed remarkable patience, empathy & respect for each of the residents. There was always a fun and thoughtful activity or excursion to keep the residents engaged.
We felt great trust in the nursing team and all the care givers. They kept us apprised of any changes, needs or concerns. Communication was outstanding. One of the most unexpected and beautiful aspects of our experience was how the staff became like family. They didn’t just care for our mom -they knew her stories, showered her with love and treated her with dignity every single day. Their warmth wasn’t just professional courtesy; it was deeply human.
Our family members visited several times a week, helped chaperone excursions and were very involved, thus firsthand knowledge of this special place and the staff. Thank you, Fairmont team -nurses, med techs, activity directors, care givers, concierges & all the others who make up the village. We are truly grateful.”